Customer Support Specialist

3 days ago


Bristol, Bristol, United Kingdom Motability Operations Full time
Job DescriptionAbout the Role

Motability Operations is seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across various communication channels.

Key Responsibilities

  • Provide exceptional customer service and support to customers and dealerships via phone, email, and live chat.
  • Assist with the application process, addressing queries and concerns in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and efficient resolution of customer issues.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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