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Business Development Representative

2 months ago

Bristol, Bristol, United Kingdom Landmark Information Full time

About Landmark Information

At Landmark Information, we're a dynamic and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

  • Competitive Salary
  • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
  • Annual Lifestyle Allowance: £300 to spend on an activity of your choice
  • Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
  • Private Health Insurance: Provided by Vitality
  • Group Income Protection Scheme
  • Charitable Fundraising: Matched funding for your efforts
  • Cycle to Work and Gym Flex Schemes
  • Internal Coaching and Mentoring: Available throughout your time with us
  • Training and Career Progression: A strong focus on your development
  • Family-Friendly Policies

The Opportunity

We are seeking a New Business Specialist to be responsible for hitting daily call targets generated from online enquiries and converting those leads for Conveyancing and Surveys.

The role will involve:

  • Hitting daily call targets, typically between 60-80 a day
  • Recording the call outcomes
  • Converting the calls into leads
  • Managing the chase cycle for unanswered calls
  • Ensuring all administration is accurately updated
  • Reporting daily, weekly on the converted leads

About You

You will have strong communication skills with a friendly and easy tone, able to effectively communicate with both customers and colleagues. You will help customers to clarify their requirements and document the conclusions reached. You will also have/be:

  • GSCE or equivalent
  • Previous experience in a telesales role is essential
  • IT literate, particularly with the MS Office suite of products and ideally CRM systems
  • Excellent understanding of customer service standards
  • Excellent telephone manner
  • Actively seeking opportunities for personal development
  • Knowledge of the domestic property market would be an advantage