Customer Support Specialist
7 days ago
Alma Personnel is seeking a highly skilled Customer Service Advisor to join their team on a temporary to permanent basis. The successful candidate will be responsible for handling incoming customer inquiries, resolving issues, and providing exceptional customer service.
Main Responsibilities:
- Handle customer calls and respond to inquiries in a professional and courteous manner.
- Resolve customer complaints and issues in a timely and efficient manner.
- Assist with data entry and maintain accurate records.
- Process customer orders and requests.
- Work effectively in a fast-paced call centre environment.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and provide exceptional customer service.
- Strong problem-solving and analytical skills.
- Proficiency in IT systems and software.
What We Offer:
- A temporary to permanent opportunity with a well-established company.
- The chance to work in a dynamic and supportive team environment.
- Opportunities for professional growth and development.
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