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Customer Support Specialist

2 months ago

Tamworth, Staffordshire, United Kingdom Pertemps Bond Full time

Role Overview

Pertemps Bond is seeking a Customer Support Specialist to join our dedicated team. This role involves providing exceptional support to our valued clients through various channels, ensuring their needs are met promptly and efficiently.

Key Responsibilities

  • Deliver outstanding customer service by addressing inquiries and resolving issues effectively.
  • Maintain accurate records of customer interactions and relevant details within our systems.
  • Collaborate with internal teams to ensure seamless client experiences and timely issue resolution.

Requirements

  • Excellent communication skills, both written and verbal, enabling clear and concise interaction with clients.
  • Proven experience in a customer-facing role within a professional environment.
  • Proficiency in utilizing computer systems and software applications to manage customer information and tasks.