Current jobs related to IT Support Specialist - Tamworth, Staffordshire - Macildowie Recruitment and Retention

  • Loan Support Specialist

    3 days ago

    Tamworth, Staffordshire, United Kingdom Coast Specialist Recruitment Full time

             Coast Specialist Recruitment is seeking a skilled Mortgage Customer Assistant to join their team.Key Responsibilities:      Provide exceptional customer support via telephone, addressing client inquiries and concerns in a professional and courteous manner.      Manage incoming calls, emails, and messages efficiently, ensuring...

  • IT Support Specialist

    1 month ago

    Tamworth, Staffordshire, United Kingdom Digital Waffle Full time

    Role: IT Support Specialist Digital Waffle is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support to both internal and external stakeholders, ensuring minimal downtime and maximizing user productivity. Responsibilities: * Provide comprehensive technical support for hardware,...

  • IT Support Specialist

    1 month ago

    Tamworth, Staffordshire, United Kingdom Digital Waffle Full time

    Role: IT Support Specialist Digital Waffle is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support to both internal and external stakeholders, ensuring minimal downtime and maximizing user productivity. Responsibilities: * Provide comprehensive technical support for hardware,...

  • Support Specialist

    1 week ago

    Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Support Specialist to join our team at beBee Professionals. As a Support Specialist, you will be the primary point of contact for customers, providing timely and effective support to resolve their queries.Key Responsibilities:Provide support to customers via phone, email, and chat.Assist customers with product and service inquiries.Resolve...

  • Procurement Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking a skilled Buyer to join their team. As a Buyer, you will be responsible for procuring goods and materials at the best cost while ensuring quality standards are maintained and reliability of delivery.Key ResponsibilitiesRaise purchase orders via the MRP systemSource for new productsSupport NPI (New...

  • Procurement Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking a skilled Buyer to join their team. As a Buyer, you will be responsible for procuring goods and materials at the best cost while ensuring quality standards are maintained and reliability of delivery.Key ResponsibilitiesRaise purchase orders via the MRP systemSource for new productsSupport NPI (New...

  • IT Support Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom VIQU Ltd Full time

    Job Title: Second Line Support TechnicianVIQU Ltd is seeking an experienced IT Support Specialist to join our team in Tamworth. As a Second Line Support Technician, you will be responsible for providing technical assistance and software support to our clients.Main Responsibilities:Provide IT support on client sitesConfigure devices and set up roomsProvide...

  • IT Support Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom VIQU Ltd Full time

    Job Title: Second Line Support TechnicianVIQU Ltd is seeking an experienced IT Support Specialist to join our team in Tamworth. As a Second Line Support Technician, you will be responsible for providing technical assistance and software support to our clients.Main Responsibilities:Provide IT support on client sitesConfigure devices and set up roomsProvide...

  • Technical Support Specialist

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a Technical Support Specialist to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations,...

  • Frontline Support Specialist

    1 week ago

    Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Frontline Support Specialists are the first point of contact for our customers, providing exceptional service and support to resolve queries and concerns. If you are a friendly and approachable individual with excellent communication skills, we encourage you to apply.Key Responsibilities:Engage with customers through various channels to resolve queries and...

  • Software Support Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom Marmion Full time

    Job Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Marmion. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide...

  • Software Support Specialist

    4 weeks ago

    Tamworth, Staffordshire, United Kingdom Marmion Full time

    Job Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Marmion. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide...

  • Software Support Specialist

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Marmion Full time £22,000 - £24,000

    Job Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Marmion. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide...

  • Software Support Specialist

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Marmion Full time £22,000 - £24,000

    Job Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Marmion. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide...

  • Specialist Education Support Worker

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Prospero Teaching Full time

    Specialist Teaching Assistant OpportunityWe are collaborating with a specialist school in Lichfield to recruit dedicated SEN Teaching Assistants. This school caters to students aged 11 to 19 who have Education, Health, and Care Plans.Key Responsibilities:Support students with complex needs in a specialist settingWork collaboratively with the teaching team to...

  • Specialist Education Support Worker

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Prospero Teaching Full time

    Specialist Teaching Assistant OpportunityWe are collaborating with a specialist school in Lichfield to recruit dedicated SEN Teaching Assistants. This school caters to students aged 11 to 19 who have Education, Health, and Care Plans.Key Responsibilities:Support students with complex needs in a specialist settingWork collaboratively with the teaching team to...

  • Specialist Education Support Worker

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Prospero Teaching Full time

    Job Title: Specialist Teaching AssistantJob Type: Full-timeLocation: Tamworth areaJob Description:Prospero Teaching is collaborating with a specialist school in the Lichfield area to recruit committed SEN Teaching Assistants. This school caters to students aged 11 to 19 who have Education, Health, and Care Plans.Key Responsibilities:Support students with...

  • Specialist Education Support Worker

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Prospero Teaching Full time

    Job Title: Specialist Teaching AssistantJob Type: Full-timeLocation: Tamworth areaJob Description:Prospero Teaching is collaborating with a specialist school in the Lichfield area to recruit committed SEN Teaching Assistants. This school caters to students aged 11 to 19 who have Education, Health, and Care Plans.Key Responsibilities:Support students with...

  • Product Support Specialist

    3 days ago

    Tamworth, Staffordshire, United Kingdom Adecco Full time

    Product Support Specialist OpportunityWe are currently seeking a skilled and customer-oriented individual to join our client's contact centre team as a Product Support Specialist. This role is based in Tamworth and offers an excellent opportunity to develop your customer service skills and gain experience in a dynamic and fast-paced environment.Key...

  • Specialist Support Worker

    1 day ago

    Tamworth, Staffordshire, United Kingdom Prospero Teaching Full time

    Job Title: Specialist Teaching AssistantRole Summary: We are collaborating with a specialist school in Lichfield to recruit a dedicated SEN Teaching Assistant. This school caters to students aged 11 to 19 with Education, Health, and Care Plans.Key Responsibilities:Support students with special educational needs in a dynamic and inclusive environment.Work...

IT Support Specialist

2 months ago

Tamworth, Staffordshire, United Kingdom Macildowie Recruitment and Retention Full time

Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team at Macildowie Recruitment and Retention. As a key member of our IT department, you will be responsible for providing exceptional support and coordination of technical issues to our clients.

Key Responsibilities:

  • Assist and support the management team in ensuring that technical issues are promptly triaged and resolved within Service Level Agreements (SLAs)
  • Collaborate with the Service Desk Manager to ensure seamless support and escalation of technical issues
  • Run reports to monitor key support activities and take appropriate actions to improve service delivery
  • Promptly escalate critical technical issues to the relevant teams
  • Review previous day's reporting and calls to identify any technical issues or areas for improvement
  • Develop and update communication plans for new and existing clients as required
  • Assist and support the management team with ad-hoc Service Desk management when senior colleagues are on leave or absent
  • Coordinate customer satisfaction survey feedback, organizing information and identifying areas for improvement
  • Perform general administrative tasks

Essential Requirements:

  • Proven experience in customer service and administration
  • Strong experience with Microsoft Office packages
  • Excellent written and verbal communication skills
  • Attention to detail
  • Experience working with ticketing systems or call log systems would be highly advantageous
  • A keen interest in the IT sector

Benefits:

  • 23 days annual leave rising to 27 + statutory
  • Pension
  • Death in Service benefit
  • Car parking