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IT Support Specialist

2 months ago

Tamworth, Staffordshire, United Kingdom Digital Waffle Full time

Role: IT Support Specialist

Digital Waffle is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support to both internal and external stakeholders, ensuring minimal downtime and maximizing user productivity.

Responsibilities:

* Provide comprehensive technical support for hardware, software, and network issues
* Troubleshoot and resolve issues efficiently, escalating complex problems to senior engineers as needed
* Maintain IT assets, including updating records, managing inventory, and ensuring proper configuration and maintenance of equipment
* Perform routine maintenance tasks, including software updates, backups, and security checks

Requirements:

* Strong understanding of Microsoft 365, Windows, macOS, and networking concepts
* Excellent problem-solving and communication skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.