Commercial Consultant

4 weeks ago


Market Harborough, Leicestershire, United Kingdom WesterleighGroup Full time
About the Role

We are seeking a highly skilled and compassionate Commercial Advisor to join our team at Westerleigh Group. As a Commercial Advisor, you will play a vital role in delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Lead and manage commercial conversations with empathy and care.
  • Answer phone calls, respond to email enquiries, and send outbound paperwork/letters.
  • Provide clients with a breakdown of costs and process final transactions, requiring basic Excel skills.
  • Nurture natural communication skills to build relationships and deliver outstanding customer service.
  • Listen actively to clients' needs, sometimes requiring patience and understanding.
What We Offer
  • 32 days' holiday (including 8 bank holidays)
  • Life Assurance
  • Access to a wide range of retail discounts and wellbeing support
  • Pension scheme
  • Employee Assistance/Occupational Health Support Program
  • Free Cremation benefit for immediate family
  • Enhanced maternity and paternity pay
  • Recognition scheme
  • Smart uniform and PPE provided
  • Free parking
About Westerleigh Group

Westerleigh Group has been building and managing Crematoria for over 30 years, caring for over 70,000 cremations and burials annually. With more than 40 sites across England, Wales, and Scotland, we strive to deliver the highest standards of care in a uniquely personal way. We actively engage with local communities, raising over £400,000 in 2023 for charitable causes and projects.



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