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Senior Partnership Manager

2 months ago


Fulham, Greater London, United Kingdom nexfibre Full time
About Nexfibre

Nexfibre is a £4.5 billion joint venture between Infravia Capital Partners, Liberty Global and Telefónica. It has been formed to deliver ultra-fast full fibre broadband to up to 7 million homes across the UK.

Nexfibre operates a wholesale business model, serving broadband ISPs and B2B resellers and customers. We are committed to creating an inclusive and diverse environment for our people, ensuring individuals with disabilities are provided reasonable accommodation or adjustments to participate in the job application or interview process.

Job Purpose

The Senior Partnership Manager will be responsible for the management of related party agreements and ensuring that services are delivered, providing day-to-day commercial and contractual management, sourcing of third-party services (non-related party), leading governance forums while ensuring relationship management with internal and external teams.

This role will establish significant collaboration across VMO2 and nexfibre at Senior Leadership level, negotiating change and escalation management.

Key Accountabilities
  • Working in a high-growth, entrepreneurial, and dynamic environment, focused on the highest standards of implementation and delivery.
  • Responsible for oversight of related party services, coordinating all aspects of the service across VMO2, including commercial, financial, operations, receipt, and compliance.
  • Support the business to ensure that VMO2's obligations under related party agreements are delivered and that the company delivers against the agreed roadmap and project plans.
  • Lead and participate in relevant Governance Models, providing contractual and commercial leadership, and intensifying disputes.
  • Establish relationships with groups within nexfibre to ensure that any agreements are fully communicated, understood, and accessible to our internal team members.
  • Support in the creation/execution of external sourcing strategy, ensuring compliance with sourcing processes & strategy.
  • Coordinate with internal stakeholders regarding any service issues, where needed, initiate and drive service improvement with the various stakeholders and escalate internally and externally as required.
  • Take ownership of the roadmap management of the services, including input to the budget planning process.
  • Preparation and governance presentation of inputs to the contract Change Management Procedure and dispute process.
  • Matrix management of personnel involved in the receipt (and delivery where applicable) of services at SLT level, including all VMO2 SLT, nexfibre, and shareholders, covering technology, operational, commercial functions, key collaborators (finance, legal, CTIO).
  • Evaluating and optimising governance and associated processes to ensure maximum value creation.
Knowledge & Experience
  • Preferred degree level or equivalent in a commercial area such as business studies, finance, sourcing, and service management, or proven experience within a similar environment.
  • Proven record of sophisticated contractual management, relationship/operational experience, and addressing problems and delivering effective solutions.
  • Proficient in contract interpretation, drafting, and negotiation.
  • Commercial acumen and negotiation skills.
  • Experience and appreciation of operating in a customer-focused environment essential.
  • Proficient in standard office applications with reporting/analytical experience.
  • Proven ability to communicate effectively (verbally and written) with audiences at all levels.
  • Ability to interface at the most senior levels (Director, MD, C-Level...) internally and externally within the Procurement, customer groups, or peer operator groups.
  • Positive relationship building, collaboration, and influencing skills.
  • Able to dynamically respond to both strategic and tactical requirements.
  • Have the courage to deal with customers internally and externally, including management, senior management in achieving the goals of the team and nexfibre.
Desirable Experience
  • Mobile, Telecoms, Cable, or similar industry.
  • Procurement/sourcing in a similar sector.