Senior Operations Manager – London Borough of Hammersmith

1 month ago


Fulham, Greater London, United Kingdom Turning Point Full time
Job Overview

We are seeking a highly skilled Senior Operations Manager to lead our community-based substance use service in the London Borough of Hammersmith & Fulham. As a key member of our team, you will be responsible for overseeing the delivery of safe, effective, and innovative treatment services, working collaboratively with commissioners, colleagues, and stakeholders to ensure high-quality interventions for those who use our services.

The ideal candidate will have excellent leadership and management skills, with experience in managing clinical services, budgets, and quality assurance processes. They will also have a strong track record of embedding quality assurance systems and processes, as well as experience in managing sub-contracts and external partnerships.

This is a great opportunity to combine leadership at a senior level with building relationships and balancing the needs of our stakeholders, while providing Care Quality Commission Registered Management.

Key Responsibilities
  • Lead the service and inspire, co-produce, and co-deliver the best treatment and recovery services with teams, stakeholders, and the community.
  • Manage performance, budgets, and quality assurance processes and systems.
  • Maintain and develop good commissioner relationships.
  • Have excellent written and spoken communication skills.
  • Manage sub-contracts and external partnerships with diverse organizations.
  • Demonstrate a strong track record of embedding quality assurance systems and processes and ability to act as CQC Registered Manager.
About Us

As a leading health and social care provider, we take pride in our services and invest every penny back into them. We believe in change for the better and work constantly to improve the lives of those we support.

We offer a comprehensive benefits package, including 26 days' paid holiday a year, increasing with each year of service, plus the option to buy additional holidays and spread the cost. We also offer a range of other benefits, including a total reward package that includes recognition and celebration, opportunities to boost your career, and more.



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