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Culinary Operations Supervisor

2 months ago

London, Greater London, United Kingdom The National Trust Full time

Culinary Operations Supervisor

Overview

The National Trust is celebrated for its exceptional culinary offerings and hospitality. We manage numerous cafés across the UK, and we are in search of a Culinary Operations Supervisor to oversee our establishment.
Given the rural setting, please consider your transportation options before proceeding with your application.
Benefits: We prioritize your well-being and aim to support you in various aspects, including financial savings, shopping discounts, and promoting a healthy work-life balance. Please review our benefits package outlined below.
Working Hours: 37.5 hours per week, spanning 5 days out of 7, which may include weekends and public holidays. Shifts are scheduled from 9:00 AM to 6:00 PM, ensuring no evening or split shifts.
Compensation: £25,000 annually
Employment Type: Permanent

Role Responsibilities

As a Culinary Operations Supervisor, you will provide daily guidance to your team, ensuring they deliver exceptional service to all café patrons. This role requires adaptability in a dynamic environment.
Your primary focus will be on front-of-house operations, directly engaging with customers and serving food and beverages. A passion for customer interaction, a positive attitude, and a commitment to outstanding service are essential.
Utilizing your keen attention to detail, you will ensure that all displays and signage are accurate and that food presentation is appealing. Occasionally, you may assist the kitchen staff with food preparation.
You will also play a key role in onboarding and training new team members, fostering a culture of excellent service and memorable experiences for our guests.
We will provide a comprehensive induction tailored to your role, along with training in food safety and allergens, as well as ongoing professional development opportunities.

Candidate Profile

No prior experience is required, but we welcome applications from individuals who are:

• Friendly and adaptable, with a proactive approach.
• Eager to learn and grow within the role.
• Excellent communicators who prioritize customer service.
• Knowledgeable about health and safety regulations.
• Problem solvers capable of leading and supporting a team effectively.

Our Commitment

The National Trust is dedicated to fostering an inclusive environment where diversity is valued. We strive to reflect the communities we serve, ensuring that everyone feels welcome in our teams.


• Comprehensive pension scheme of up to 10% of basic salary

• Complimentary access to National Trust sites for you and your family (children under 18)

• Rental deposit assistance program

• Season ticket loan options

• Electric vehicle leasing opportunities

• Employee discounts on various services, including gyms and shopping

• Generous holiday allowance of up to 32 days, with options for additional leave

• Flexible working arrangements where feasible

• Employee support programs

• Free parking at most National Trust locations

For further details on the benefits we provide to support you, please refer to our information resources.