Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled Customer Care Advisor to join our team at S4 Personnel Ltd. As a Customer Care Advisor, you will be responsible for providing exceptional customer service to our clients, working closely with them to resolve issues and provide solutions.
Key Responsibilities:
- Respond to inbound customer queries via phone and email
- Work with customers to organise early settlements, maturities and terminations
- Communicate with customers in a timely and professional manner
- Record all communication on the database accurately
- Make outbound calls to build relationships and provide support
- Communicate potential issues to Team Leaders
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application to S4 Personnel Ltd.
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