Customer Service Representative
10 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call centre team, you will be responsible for providing exceptional service and support to our customers over the phone.
Key Responsibilities- Provide timely and effective support to customers, addressing their queries and concerns in a professional and courteous manner.
- Represent the Metro Bank brand and its values, ensuring that customers receive a consistent and high-quality experience.
- Advise customers on various banking services, including balance enquiries, payments, internet banking, and card management.
- Update our systems accurately and efficiently, ensuring that all customer interactions are recorded and documented.
- Follow established processes to ensure customer safety and security.
- Collaborate with colleagues to achieve team goals and objectives.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Meticulous attention to detail, with the ability to work accurately and efficiently in a fast-paced environment.
- Profound understanding of the risks associated with the role and their implications for both yourself and Metro Bank's customers.
- Proficiency in computer skills, including Microsoft Office.
- Ability to work flexibly, including weekends and varying shift patterns.
- Minimum of 6 months experience in handling customer service queries and operating in an environment with controlled processes.
- Competitive salary and discretionary annual bonus.
- Extensive training and development opportunities.
- Flexible working arrangements, including opportunities for remote work.
- Generous holiday allowance and attractive pension scheme.
- Colleague discounts and other benefits.
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to LEGO fans across the globe, responding to their inquiries and resolving issues in a timely and...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to LEGO fans across the globe, responding to their inquiries and resolving issues in a timely and...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom FMG Repair Services Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FMG Repair Services. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction with our services.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom FMG Repair Services Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FMG Repair Services. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction with our services.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Advisor to join our team at The LEGO Group. As a key member of our Consumer and Shopper Engagement Team, you will be responsible for providing exceptional customer service to our global customers in French and English.Our team handles over three million queries every year, and we...
-
Customer Service Representative
1 week ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Advisor to join our team at The LEGO Group. As a key member of our Consumer and Shopper Engagement Team, you will be responsible for providing exceptional customer service to our global customers in French and English.Our team handles over three million queries every year, and we...
-
Customer Service Representative
3 days ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at SKILLFRAME. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
3 days ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at SKILLFRAME. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
4 days ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at SKILLFRAME. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
4 days ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at SKILLFRAME. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
12 hours ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeSKILLFRAME is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
10 hours ago
Slough, Slough, United Kingdom SKILLFRAME Full timeJob Title: Customer Service RepresentativeSKILLFRAME is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls from customers and...
-
Customer Service Representative
3 weeks ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
7 days ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional service to our customers in Dutch and English, both spoken and written.Our team handles over three million queries annually,...
-
Customer Service Representative
7 days ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a highly skilled and customer-focused individual to join our Consumer and Shopper Engagement Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional service to our customers in Dutch and English, both spoken and written.Our team handles over three million queries annually,...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
2 weeks ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
3 weeks ago
Slough, Slough, United Kingdom Source4 Personnel Solutions Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Source4 Personnel Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing inbound calls and emails, and coordinating the collection and shipment of high-value...
-
Customer Service Representative
1 week ago
Slough, Slough, United Kingdom Reed Full time{"h1": "Customer Service Advisor Role at Reed Slough", "p": "As a Customer Service Advisor at Reed Slough, you will be the first point of contact for our customers, providing professional and friendly service via phone, email, and live chat. Your main goal will be to resolve customer inquiries efficiently while maintaining high customer satisfaction.", "ul":...
-
Customer Service Representative
1 week ago
Slough, Slough, United Kingdom Reed Full time{"h1": "Customer Service Advisor Role at Reed Slough", "p": "As a Customer Service Advisor at Reed Slough, you will be the first point of contact for our customers, providing professional and friendly service via phone, email, and live chat. Your main goal will be to resolve customer inquiries efficiently while maintaining high customer satisfaction.", "ul":...
