Critical Facilities Maintenance Technician

7 days ago

Slough, Slough, United Kingdom Iron Mountain Full time
About the Role

Iron Mountain is seeking a highly skilled and motivated individual to join our team as a Critical Facilities Technician in Slough. As a key member of our data center operations team, you will play a critical role in ensuring the reliability and uptime of our customers' critical systems.

The ideal candidate will have a strong background in electrical and mechanical systems, with experience in a critical operations environment. You will be responsible for performing regular maintenance on electrical and mechanical systems, as well as providing technical and facility support in a 24x7 data center environment.

Key Responsibilities
  • Take ownership of IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
  • Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
  • Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
  • Permit and monitor contract vendors.
  • Monitor, resolve and update all assigned service tickets using IMDC's ticketing system.
  • Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
  • Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
  • Assist in arranging access and creating work authorisations and changes for internal works or for vendors.
  • Proactively identify issues and take the needed steps to resolve.
Requirements and Competencies
  • Experience in a critical operations environment and/or data center experience preferred, but not required.
  • Relevant electrical, electrical installation, electrical engineering, mechanical engineering, or a related field is required.
  • Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
  • Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven.
  • Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
  • Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
  • Customer service mentality - we are customer focused.
  • Opportunities for overtime work will be available.
  • Working hours and shifts are varied and nights, weekends and holidays may be required.
What We Offer
  • A competitive remuneration and benefits package including Healthcare.
  • Solid support system where you will have a safe place to voice your opinion, share feedback, and be your true authentic self.
  • Global connectivity to learn from 26,000+ teammates across 52 countries.
  • A winning team who embrace diversity, inclusion, and our differences.
  • An opportunity to work in a dynamic environment in a high trust position.

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