Telecommunications Support Specialist

1 month ago


Croydon, Greater London, United Kingdom Reed Technology Full time
Job Overview

Position: Telecommunications Support Engineer / VoIP Support Engineer

  • Employment Type: Permanent
  • Salary: Up to approximately £35,000 per annum (based on experience)

An exciting opportunity has arisen for a skilled Technical/Telecommunications Support Engineer with a specialization in VoIP to become part of a dynamic telecommunications organization.

This position entails delivering 1st and 2nd line technical assistance within the telecommunications and connectivity industry. The ideal candidate will be responsible for troubleshooting and resolving customer issues, ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Provide expert technical support for VoIP and telecommunications systems.
  • Diagnose and resolve technical problems efficiently.
  • Assist customers with inquiries and technical issues.
  • Collaborate with other team members to enhance service delivery.

This role offers a chance to grow within a reputable company, contributing to innovative telecommunications solutions.


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