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Assistant Boutique Manager
2 months ago
At Jo Malone London, we're seeking an exceptional Assistant Boutique Manager to join our team in Windsor. As a key member of our retail team, you'll play a vital role in delivering an exceptional customer experience and driving sales growth.
About the Role
We're looking for a highly motivated and results-driven individual with a passion for luxury retail and a talent for coaching and developing others. As Assistant Boutique Manager, you'll be responsible for:
- Supporting the Boutique Manager in leading and developing the sales team to achieve sales, customer service, and operational targets
- Creating and executing in-store events that drive sales and customer engagement
- Coaching and mentoring sales advisors to achieve their full potential and succeed in their roles
- Managing inventory, cash reconciliation, and other retail operations tasks
What We Offer
As a valued member of our team, you'll enjoy a competitive salary, commission scheme eligibility, annual leave, and family leave. You'll also have access to our product discount scheme, mental health wellbeing initiatives, and extensive training and development opportunities.
Requirements
To succeed in this role, you'll need:
- Proven retail experience at Supervisor or above level, preferably within luxury beauty
- The ability to provide inspirational, authentic, and personalized customer service
- Experience of creating and executing in-store events
- Experience of coaching and mentoring others to achieve their full potential
- A drive to achieve sales and customer service targets
- Retail operations experience, including inventory management and cash reconciliation
About Us
Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We're a people-first company that values diversity, inclusivity, and respect for all our employees, communities, and consumers.
Join Our Team
If you're a motivated and ambitious individual with a passion for luxury retail and a talent for coaching and developing others, we'd love to hear from you. Apply now to take the first step towards a long-term and fulfilling career with Jo Malone London.