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Front of House Team Member

2 months ago

Horley, Surrey, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Gatwick Crawley Town West Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference to our guests.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they have a warm and welcoming experience from check-in to check-out.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Make a positive impact on our guests' stay by being proactive and anticipating their needs.

What We Offer:

  • A competitive hourly rate of up to £ per hour.
  • A fixed-term contract of 30th September, with no zero-hours contracts.
  • The opportunity to work 16 hours over 4 days a week, including weekends.
  • A comprehensive training and support program to help you succeed in your role.
  • A Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.