Front of House Team Lead

3 weeks ago

Horley, Surrey, United Kingdom Pret Full time

We are seeking a skilled and enthusiastic leader to join our team at Pret, Gatwick Airport. As a Front of House Leader, you will play a vital role in ensuring our customers have an exceptional experience in our shops.

Key Responsibilities:

  • Support and train our teams to deliver outstanding customer service
  • Coach and develop our team members to achieve their full potential
  • Take ownership of the smooth running of the shift and guarantee the success of our stores
  • Work closely with our Managers to ensure seamless front of house operations

What We Offer:

  • A competitive hourly rate, inclusive of a weekly mystery shopper bonus
  • Free food when you're working, and a 50% discount when you're not
  • Outstanding training and development opportunities, with over 85% of our Managers starting as Team Members
  • Grow with us and earn professional qualifications, including Apprenticeships Level 3
  • Refer a friend and earn up to £200 cash

Benefits of Working at Pret:

  • Free parking
  • Great discounts on travel to the airport

Requirements:

  • Previous retail supervisory experience
  • A passion for food and customer service
  • Ability to apply for an airport security pass and provide 5 years of references

Why Join Us:

At Pret, we're committed to providing an exceptional experience for our customers. As a Front of House Leader, you'll have the opportunity to develop your skills and knowledge, work with a talented team, and enjoy a range of benefits. If you're passionate about delivering outstanding customer service and leading a team to success, we'd love to hear from you.

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