Front of House Team Member

2 weeks ago


Horley, Surrey, United Kingdom wagamama Full time
{"title": "Front of House Team Member", "description": "Join the Wagamama Team

We are seeking a Front of House Team Member to join our dynamic team at Wagamama. As a key member of our front of house team, you will play a vital role in delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:
  • Provide genuine and legendary service to our guests
  • Greet and seat guests, take care of their orders, and ensure they feel looked after
  • Work collaboratively with a talented and diverse team to achieve our vision
What We Offer:
  • Competitive hourly rate of £12.00 + £2.80 average tips
  • £14 - £25 of free food allowance on every shift
  • 50% discount at Wagamama and 30% off all other TRG brands with family and friends
  • Pension scheme and 28 days holiday
  • Dedicated training and internal progression opportunities
  • Kintsugi wellness program, including access to counselors, cycle to work scheme, and discounted gym and leisure
  • Family-friendly policy, including 26 weeks full pay and 13 weeks half pay for expectant parents or adoptive parents
  • Financial wellbeing support, including access to loans repaid through your salary
What We Look For:
  • A team player who can work well in a fast-paced environment
  • Good interpersonal skills and ability to deliver exceptional customer service
  • An interest in fresh food and meeting great people
Requirements:
  • Ability to work in an airport environment
  • Application for an airport pass, paid for by Wagamama
  • 5 years worth of continuous references and DBS check
The Wagamama Way:

We are committed to championing change in our communities and the impact on the planet. Our philosophy, Kaizen, means 'good change' and shapes every dish we create and every decision we make.

We celebrate difference and appreciate personality over perfection. We promise to have your back and create safe spaces for real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.

Dish up different. From bowl to soul.

We are proudly part of Disability Confident.



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