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Customer Service Representative

2 months ago


Wantage, Oxfordshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities
  • Provide personalized support to customers through various channels, including phone, email, and in-branch interactions.
  • Assist customers with their banking needs, including transactions, account inquiries, and product information.
  • Work collaboratively with the branch team to achieve sales and service targets.
  • Develop and maintain a deep understanding of our products and services to effectively meet customer needs.
  • Participate in ongoing training and development to enhance skills and knowledge.
About You

We are looking for a motivated and customer-centric individual who is passionate about delivering exceptional service. If you have a strong desire to make a positive impact on our customers' lives, we encourage you to apply.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading building society that values its members and employees.
How to Apply

If you are a customer-focused individual who is passionate about delivering exceptional service, please click the 'Apply Now' button to submit your application. We look forward to hearing from you