Retail Assistant

3 weeks ago

Aberdeen, Aberdeen City, United Kingdom JD Group Full time

JD Group - Retail Assistant (Part-Time)

Join us in creating memorable experiences for outdoor enthusiasts. With a presence in numerous locations, JD Group caters to a diverse outdoor clientele seeking quality and value, featuring a range of exclusive brands.

Position Overview:

Contribute to making JD Group a preferred shopping destination by providing outstanding service that prioritizes customer satisfaction. Uphold high store standards by adhering to established processes and policies, helping us maintain our reputation as a leading outdoor retailer.

Key Responsibilities:

  • Engage with customers using our service framework.
  • Foster a culture of exceptional service to create loyal customers.
  • Ensure a safe and compliant environment for both staff and customers.
  • Stay informed on product knowledge to assist customers in their purchasing decisions.
  • Adhere to company processes and policies as required.

Preferred Skills and Experience:

  • A supportive team player who mentors and shares knowledge to strengthen the team.
  • Excellent communicator with strong verbal, listening, and written skills.
  • Proven ability to prioritize tasks effectively to meet team objectives.
  • A genuine passion for customer service with a track record of excellence.
  • Awareness of local market trends and competitor activities to identify growth opportunities.

Desired Behaviors:

  • A positive role model who embodies the vision and values of JD Group.
  • Brings enthusiasm and energy to their role, fostering a strong team dynamic.
  • Open to learning and adaptable to change.
  • Demonstrates self-awareness and empathy in interactions.
  • Collaborates effectively with team members.
  • Resilient and capable of overcoming challenges.
  • Takes ownership of their impact on customer experiences.
  • Maintains integrity and professionalism at all times.
  • Meets deadlines consistently and punctually.
  • Manages multiple tasks effectively while under pressure.

At JD Group, we recognize the dedication of our employees and offer a range of benefits:

  • Incremental Holiday Allowance
  • Employee Discounts on JD Group and affiliated brands
  • Discounted membership at JD Gyms
  • Opportunities for personal development and growth within the company.

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