Youth Support Specialist

3 weeks ago

Gloucester, Gloucestershire, United Kingdom Victim Support Full time

We are pleased to announce an opportunity for a part-time Youth Support Specialist to join our dedicated team at Victim Support. This role involves working 22.5 hours a week on a temporary basis.

Are you passionate about making a positive impact?
Do you possess resilience and adaptability?

Can you deliver exceptional customer service and care?
If so, we would love to hear from you

What we provide:
At Victim Support, we prioritize attracting and retaining talented individuals by offering a competitive rewards and benefits package, which includes:

  • Flexible working arrangements, including hybrid options
  • 28 days of annual leave plus Bank Holidays, increasing to 33 days
  • An additional day off to celebrate your birthday
  • Pension plan with a 5% employer contribution
  • Enhanced sick leave, maternity, and paternity benefits
  • Discounts on high street retail, holidays, entertainment, and leisure activities
  • Access to a financial wellbeing hub and salary-deducted finance options
  • Employee assistance program and wellbeing support
  • Continuous training and support with opportunities for career advancement


About the position:
This role is based at our office and will require travel within the designated area. As a Youth Support Specialist, your responsibilities will include:

  • Managing a caseload of self-referrals or referred clients, providing outstanding services that align with the goals of our commissioners.
  • Ensuring each client receives tailored support and information that meets their individual needs, with a focus on addressing complex requirements.
  • Conducting risk and needs assessments to identify the specific needs of clients in accordance with our operational procedures, while adhering to safeguarding policies and collaborating with other agencies.
  • Offering information and advocacy to assist clients in navigating the criminal justice system and ensuring their rights are upheld in line with established guidelines.


Requirements:

  • Understanding of the challenges faced by children and young people who experience adversity or crime
  • Knowledge of confidentiality and safe working practices, in compliance with safeguarding and data protection laws
  • Demonstrated experience working with children or young people, or with individuals affected by domestic abuse
  • Excellent communication skills with the ability to adapt your approach to suit different audiences
  • Ability to work independently, prioritize tasks, and manage competing demands in an organized manner
  • Strong IT and administrative skills, including proficiency in Microsoft Office
  • High resilience and capability to perform under pressure


About Us:
Victim Support is an independent charity dedicated to providing specialized services to individuals affected by crime across England and Wales. Our mission is to create a world with fewer victims who have stronger rights, better support, and a significant influence in the Criminal Justice System. Our team is driven by our Vision, Ambitions, and Values, committed to making a difference for those who experience crime and trauma.

We are dedicated to recruiting with care and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Background checks may be required.

Victim Support values diversity and is passionate about fostering an inclusive environment where all staff and volunteers feel respected and heard. We particularly welcome applicants from diverse communities.

How to apply:
To apply for this role, please visit our website and complete the application form, demonstrating how you meet the essential criteria.

We look forward to your application.

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