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Care Services Operations Manager

2 months ago

Bromley Town, United Kingdom Brayson Consulting Ltd Full time
About the Role

Brayson Consulting Ltd is proud to partner with a new Franchise operator dedicated to delivering exceptional homecare solutions. This opportunity is for a dynamic and skilled Care Services Operations Manager who will play a pivotal role in establishing and leading a dedicated team.

Key Responsibilities
  • Leadership: Oversee all facets of the care operation, including the recruitment, training, and supervision of care personnel.
  • Care Planning: Design and implement personalized care strategies that meet the unique needs of each client, ensuring the highest quality of service.
  • Compliance Monitoring: Regularly assess care services to ensure adherence to regulatory standards and quality benchmarks.
  • Client Relations: Build and maintain strong relationships with clients and their families, fostering trust and satisfaction in our services.
  • Business Development: Drive growth initiatives through effective networking and identification of new opportunities.
  • Team Collaboration: Promote effective communication and teamwork to ensure seamless service delivery.
What We Offer
  • Competitive salary based on experience, ranging from £40,000 to £45,000 per annum.
  • Company pension scheme.
  • Opportunities for career advancement, including potential promotion to oversee multiple branches.
Candidate Requirements

The ideal candidate will possess:

  • A Level 5 NVQ in Health and Social Care or a relevant degree.
  • Demonstrated experience in a similar capacity within the home care sector, showcasing a history of delivering high-quality services.
  • Strong leadership capabilities, with a knack for inspiring and motivating a team.
  • Excellent communication and interpersonal skills, enabling the establishment of positive relationships with clients and stakeholders.
  • A thorough understanding of regulatory frameworks and best practices in domiciliary care.
  • A genuine passion for providing person-centered care and enhancing the lives of individuals.