Community Housing Coordinator SO1
4 weeks ago
3 months contract with a local authority
Position Overview:
This position offers a vital frontline service to our community members as they transition in and out of their residences, navigating changes in their personal situations or facing challenges with neighbors or within their communities. By evaluating and comprehending the circumstances of individuals' lives and recognizing predictable needs, the team will apply systems thinking principles, drawing insights from residents' experiences to question and, when necessary, transform the operational framework, ensuring optimal outcomes for our community members. The Community Housing Coordinator will play a crucial role in collaborating directly with various services, both within and outside the organization, to address community needs and foster resilience among residents and neighborhoods.
Key Responsibilities:
- To comprehend the ongoing presenting and contextual needs of our residents and the properties and neighborhoods;
- To enhance skills and knowledge in essential areas to effectively meet the needs of residents;
- To serve as a part of a collaborative neighborhood team, providing one clear and trusted point of contact to resolve resident inquiries;
Essential Experience Required:
- Proficiency in listening and understanding resident needs;
- Capability to build capacities and empower tenants to find their own solutions;
- Initiative to creatively and innovatively address resident demands, exploring opportunities for enhancement and more effective service delivery;
- Understanding of resident demand patterns and the ability to adopt a flexible approach tailored to individual needs;
Additional Information:
- 35 hours per week
- 09:00 am - 05:00 pm
This role is integral to ensuring that our residents receive the support they need to thrive within their communities.
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