Community Housing Coordinator SO1

4 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time

3 months contract with a local authority

Job Overview:

This position offers a vital frontline service to our community members as they transition in and out of their residences, addressing changes in their personal situations or challenges with neighbors or within their neighborhoods. By evaluating and comprehending the circumstances of individuals' lives and recognizing predictable needs, the team will apply systems thinking principles, drawing insights from our community members' experiences to question and ultimately enhance the operational framework, ensuring we achieve optimal outcomes for our residents. The Community Housing Coordinator will play a crucial role in collaborating directly with various services, both within and outside the organization, to fulfill residents' requirements and foster the resilience of our communities.

Key Responsibilities:

- To assess the ongoing and contextual needs of our residents, properties, and neighborhoods;

- To cultivate expertise and knowledge in essential areas to address residents' needs;

- To serve as a reliable point of contact within a collaborative neighborhood team to resolve resident issues;

Essential Experience Required:

- Proficiency in listening and understanding resident needs;

- Capability to empower tenants to identify their own solutions;

- Initiative to creatively and innovatively meet resident demands and explore improvement opportunities;

- Understanding of resident demand patterns and the ability to adapt approaches to individual needs;

Additional Information:

- 35 hours per week

- 09:00 am - 05:00 pm

This role is integral to understanding and addressing the needs of our residents and enhancing the overall community experience.



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