Store Manager

5 days ago


Reigate, Surrey, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a Store Manager, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer service and drive store profitability.

Key Responsibilities
  • Lead a team of customer-facing professionals to deliver exceptional customer service and drive store profitability.
  • Champion our mission and values to create a unique customer experience.
  • Understand your market, analyze data, and leverage observations to inform decision making that improves customer and store performance.
  • Work with store leaders to manage labor, recruitment, and forecasting to meet business needs.
  • Cascade and roll out new initiatives to drive operational excellence and business results.
  • Support the growth and development of your team, building positive relationships and understanding partner challenges and needs.
  • Set challenging and realistic goals to drive engagement and improve partner performance.
What We Offer
  • 28 days holiday a year (including Bank Holidays)
  • Free drinks and discounted food when on shift, including £1 food items
  • A free bag of coffee each month and a 30% partner discount on food, beverages, and merchandise in Starbucks stores when not at work
  • Third-party discounts, including 10% in Southern Co-op food stores
  • Life insurance
  • Comprehensive training, including coffee knowledge and access to Starbucks Global Academy
  • Career progression opportunities
Our Process
  • Application
  • CV review
  • Telephone Interview
  • Provide right to work documentation
  • Interview and in-store experience
  • Offer and onboarding

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