Store Manager

2 months ago


Reigate, Surrey, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a Store Manager, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer service and drive store profitability.

Key Responsibilities
  • Team Leadership: Lead a team of customer-facing professionals to deliver exceptional customer service and drive store profitability.
  • Market Analysis: Analyze market trends and competitor activity to identify opportunities to drive store profitability and business growth.
  • Operational Excellence: Execute store operations to ensure seamless customer experience, including opening, closing, and weekend shifts.
  • Performance Management: Support the growth and development of team members through coaching, performance management, and talent development.
  • Business Development: Identify opportunities to drive business growth and profitability through data analysis and market research.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits Package: A comprehensive benefits package, including 28 days holiday, free drinks and discounted food, and third-party discounts.
  • Training and Development: Comprehensive training and development opportunities, including coffee knowledge and access to Starbucks Global Academy.
  • Career Progression: Opportunities for career progression and advancement within the company.
Requirements
  • Previous Experience: Previous experience of leading a team in a customer-facing role.
  • Market Knowledge: Strong knowledge of the market and competitor activity.
  • Operational Skills: Strong operational skills, including data analysis and performance management.
  • Leadership Skills: Strong leadership skills, including coaching and talent development.

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