Customer Care Representative
4 weeks ago
We are thrilled to announce an opportunity to join our team as a Customer Service Advisor. At Grain, we are experiencing significant growth and are looking for dedicated individuals to provide exceptional support to our clients.
Key Responsibilities:- Manage incoming inquiries via phone and email
- Document support requests and carry out general administrative tasks
- Utilize software tools including Outlook, Word, and Excel
This position requires a commitment of 37.5 hours per week, with a flexible rota during business hours.
- Weekdays: 9.00am – 7.00pm
- Weekends: 9.00am - 5.00pm
- Excellent communication skills with a friendly phone demeanor
- A keen interest in IT and telecommunications
- Strong teamwork abilities and a calm approach to problem-solving
- Previous experience in customer service, retail, or hospitality is advantageous
At Grain, we are committed to transforming broadband connectivity across the UK. Our focus on delivering fast and reliable services is complemented by competitive packages and growth opportunities for our employees.
We pride ourselves on fostering an inclusive and diverse workplace, ensuring equal opportunities for all team members. If you are enthusiastic about customer service and want to contribute to a forward-thinking organization, we invite you to explore this opportunity with us.
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