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Customer Service Representative

2 months ago

Carlisle, Cumbria, United Kingdom Moto Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities
  • Serving Customers: Provide timely and efficient service to customers, ensuring their needs are met and exceeded.
  • Food Preparation: Prepare and serve food and refreshments to customers, maintaining high standards of quality and presentation.
  • Customer Enquiries: Handle customer enquiries and resolve any issues in a professional and courteous manner.
  • Operational Tasks: Operate tills, process orders, and maintain standards around product quality and store cleanliness.
What We Offer
  • Competitive Pay: Enjoy a competitive hourly rate of pay, with opportunities for bonuses and rewards.
  • Development Opportunities: Take advantage of fabulous development opportunities, including funded qualifications and training programs.
  • Benefits Package: Enjoy a comprehensive benefits package, including pension, sick pay, maternity, paternity, and life assurance.
  • Colleague Discount: Receive up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, and more.
About Us

Moto is a leading provider of motorway services, offering a unique and exciting opportunity to join our team and be part of a dynamic and fast-paced environment. As a Customer Service Representative, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our customers.