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Customer Service Representative

2 months ago

Carlisle, Cumbria, United Kingdom Lookers Full time

Job Summary

We are seeking a friendly and welcoming individual to join our team as a Receptionist/Host at Volkswagen Carlisle. As a Receptionist/Host, you will be our customers' first point of contact and play a crucial role in providing a world-class experience.

Key Responsibilities

  • Manage the switchboard to ensure customers are directed to the correct dealership.
  • Meet and greet customers, internal and external visitors.
  • Contribute to a positive and happy working environment.
  • Maintain the highest levels of professionalism.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salaries with clear pay scales.
  • Generous annual leave allowance.
  • Eligibility to join our colleague car plan and cycle to work scheme.
  • Enhanced maternity leave, adoption leave, and paternity leave.
  • Critical illness cover and life assurance.
  • Access to our employee assistance programme and Smart Health.

About Us

Lookers is a leading motor vehicle retailer, representing 32 vehicle manufacturers and selling and servicing a range of cars at over 150 franchised dealerships across the UK and Ireland. We are committed to providing a positive and inclusive working environment, where our people can reach their full potential.