Facilities Management Coordinator

1 day ago


St Albans, Hertfordshire, United Kingdom Mane Contract Services Full time
Job Opportunity

We are seeking a skilled Facilities Management Coordinator to join our team at Mane Contract Services.

The successful candidate will be responsible for providing first-class support to our clients, ensuring all assigned tasks are completed within the agreed Service Level Agreement (SLA).

Key Responsibilities:

  • Manage incoming telephone calls and service requests, prioritizing urgent jobs and dispatching support to address demand.
  • Work closely with our GTR Asset Pro live reporting system to ensure all tasks are started and completed on time.
  • Sort and dispatch calls to engineers or sub-contractors based on skills, location, and service delivery arrangements.
  • Develop and maintain a strong understanding of Facilities Management principles and CAFM systems.
  • Attend training and Health and Safety courses as required.

Requirements:

  • Proven experience in Facilities Management, with a strong track record in administration and helpdesk roles.
  • Excellent communication and planning skills, with the ability to prioritize workload efficiently.
  • Working knowledge of MS Office, including Excel and Outlook.

About Us:

Mane Contract Services is a leading provider of facilities management solutions, committed to delivering exceptional service to our clients.



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