Facilities Management Coordinator
1 day ago
We are seeking a skilled Facilities Management Coordinator to join our team at Mane Contract Services.
The successful candidate will be responsible for providing first-class support to our clients, ensuring all assigned tasks are completed within the agreed Service Level Agreement (SLA).
Key Responsibilities:
- Manage incoming telephone calls and service requests, prioritizing urgent jobs and dispatching support to address demand.
- Work closely with our GTR Asset Pro live reporting system to ensure all tasks are started and completed on time.
- Sort and dispatch calls to engineers or sub-contractors based on skills, location, and service delivery arrangements.
- Develop and maintain a strong understanding of Facilities Management principles and CAFM systems.
- Attend training and Health and Safety courses as required.
Requirements:
- Proven experience in Facilities Management, with a strong track record in administration and helpdesk roles.
- Excellent communication and planning skills, with the ability to prioritize workload efficiently.
- Working knowledge of MS Office, including Excel and Outlook.
About Us:
Mane Contract Services is a leading provider of facilities management solutions, committed to delivering exceptional service to our clients.
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