Administrative Support Specialist

7 days ago

Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Cardiff and Vale University Health Board. As an Administrative Support Specialist, you will play a critical role in providing administrative and support services to the All Wales Medical Genomics Service.

Key Responsibilities

  • Provide administrative support to the Genomics Service team, including processing and transmitting patient data, reports, and files using both paper and computerized systems.
  • Ensure effective submission of patient reports within agreed turnaround times.
  • Attend meetings, record minutes, and produce formal minutes as required.
  • Perform reception duties, including receiving, opening, prioritizing, and distributing mail and deliveries.
  • Handle telephone enquiries and respond accordingly, maintaining sensitivity and confidentiality at all times.
  • Develop and maintain excellent computer skills, including proficiency in Microsoft Office applications.
  • Prioritize and manage workload effectively, working collaboratively with a team of healthcare professionals and wider colleagues in a dynamic environment.

About Us

Cardiff and Vale University Health Board is a major stakeholder in the Welsh Government's plan to create a sustainable, internationally competitive environment for genomics. Our Genomics for Precision Medicine Strategy aims to develop a service that is innovative, responsive, and well-connected to major genetics and genomics initiatives worldwide.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for personal and professional development.
  • A commitment to providing a quality service to patients.
  • A competitive salary and benefits package.

Requirements

  • A good standard of general education, with a minimum of 4 GCSEs including Maths and English or equivalent experience.
  • Additional word processing/computer qualifications are desirable.
  • Accurate and efficient typing skills.
  • Prioritize and manage own workload.
  • Excellent communication skills, including good telephone manner.
  • Excellent computer skills using Microsoft Office applications.
  • Ability to work on own initiative.
  • Working in an office environment in a secretarial or administrative position is essential.
  • Experience of working in the NHS is desirable.

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