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Administrative Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom DAC Beachcroft Full time

Job Summary

We are seeking an experienced Administrative Support Specialist to join our team at DAC Beachcroft. As an Administrative Support Specialist, you will play a vital role in supporting our lawyers and business teams in delivering exceptional client service.

Key Responsibilities

  • Manage client relationships and ensure timely communication with clients and internal stakeholders.
  • Coordinate and maintain accurate records, files, and databases to ensure compliance with firm-wide policies and procedures.
  • Provide administrative support to lawyers and business teams, including preparing documents, making travel arrangements, and coordinating meetings.
  • Develop and maintain effective relationships with clients, colleagues, and external partners to ensure seamless communication and collaboration.
  • Ensure accurate and timely processing of financial transactions, including accounts payable and receivable.
  • Manage and maintain the firm's document management system, ensuring all documents are properly filed and easily accessible.
  • Provide exceptional customer service to clients, colleagues, and external partners, responding to inquiries and resolving issues in a timely and professional manner.
  • Stay up-to-date with firm-wide policies, procedures, and best practices, ensuring compliance and adherence to regulatory requirements.
  • Collaborate with the team to identify and implement process improvements, ensuring efficiency and effectiveness in administrative tasks.

Requirements

  • Relevant office-based administration experience, preferably in a law firm or professional services environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Intermediate knowledge of Microsoft Office, including Excel, Word, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent attention to detail and ability to maintain accurate records and files.