Technology Business Partner

2 days ago

Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time
About Prime Trading Group

We are a leading provider of security and facilities services to blue-chip customers across the UK. Our company is headquartered in Glasgow and has a strong presence in the region.

About the Role

We are seeking a Technology Business Partner to support our ambitious growth plans. The Technology Department is at the forefront of an exciting journey, and this role offers a unique opportunity for someone to make a significant impact and demonstrate their skills in this field.

Key Responsibilities
  • Linking between the Business and Technology functions on a daily basis
  • Understanding the strategic needs of Group Companies and Departments and ensuring that the Technology Service Offering meets those needs
  • Ensuring that operational services are maintained with Vendors and Partners
  • Gathering high-level business requirements for Projects and Change and defining Scopes of Work
  • Leading the delivery of Technology Projects
  • Leading the management of risks, dependencies, and issues associated with Project Delivery
  • Monitoring service KPIs and SLAs and ensuring that issues are investigated and resolved
  • Ensuring Change is managed in a systematic and risk-based way
  • Establishing and maintaining relationships across the Group at all levels and maintaining a full understanding of business needs
  • Working to develop a team of Prime Change Champions as supporters and stewards of Data and Technology within the Group
  • Owning the Technology Continuous Improvement Plan and consistently seeking ways to do things better
  • Developing and managing defined communication channels and/or stakeholder groups proactively seeking to identify potential demand
  • Consulting with the Business Systems Manager where current technology solutions do not meet business needs and making recommendations for new solutions
  • Driving innovation by keeping up to date on emerging methods and technologies and recommending how these can be practically implemented to improve business performance
  • Line Management of the Business Transformation Function
  • Deputising for the Group Technology Director where required
Requirements
  • Extensive experience with and understanding of current technology and the demonstrated ability to learn and apply new technology and systems, including upgrades and changes
  • Experience in managing processes and systems to ensure the effective delivery of technology/business alignment
  • Knowledge of technology Architecture practices and principles
  • Skilled in facilitating outcomes and contributing to challenging projects within a complex organisational context
  • Significant experience and/or interest in developing frameworks, processes, standards, guidelines, blueprints, and best practices
  • Critical thinking in the utilisation of data
  • Knowledge of and experience in gathering understanding and documenting requirements
  • Experience with problem-solving in relation to business (organisational) issues or opportunities
  • Experience considering/capturing and explaining Risk
  • Operational and strategic decision-making experience
  • Proven ability to find and use data to support decision-making
  • Ability to engage with and communicate with business stakeholders on technical undertakings
  • Ability to articulate highly technical concepts in tailored business terms to broker organisational outcomes with business unit stakeholders
  • Significant experience in creating technical reports, options papers, documentation
  • Ability to present to business units, technical teams, and subject matter experts of various disciplines
  • Ability to contribute within technical meetings/workshops during solution design or troubleshooting periods
  • Experience working with highly technical teams or diverse skillsets
  • Proven ability to negotiate outcomes and decisions with a range of stakeholders
  • Proven ability to document and present technology options to business stakeholders
  • Prince 2/Agile qualified or experience of working to a suitable alternative project management methodology

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