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Technology Business Partner

2 months ago

Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time
About Prime Secure

We are a leading provider of security and facilities services to blue-chip customers across the UK. Our company is growing rapidly and we are seeking a talented individual to fill a key role in our team.

About the Role

As a Technology Business Partner, you will play a critical role in supporting the company's ambitious growth plans. You will be responsible for fostering a strong link between the Business and Technology functions, ensuring that the Technology Service Offering meets the strategic needs of Group Companies and Departments.

Key Responsibilities
  • Establish and maintain a deep understanding of the strategic needs of Group Companies and Departments.
  • Ensure that operational services are maintained with Vendors and Partners.
  • Gather high-level business requirements for Projects and Change and define Scopes of Work.
  • Lead the delivery of Technology Projects.
  • Lead the management of risks, dependencies, and issues associated with Project Delivery.
  • Monitor service KPIs and SLAs and ensure that issues are investigated and resolved.
  • Ensure Change is managed in a systematic and risk-based way.
  • Establish and maintain relationships across the Group at all levels and maintain a full understanding of business needs.
  • Develop and manage a team of Prime Change Champions as supporters and stewards of Data and Technology within the Group.
  • Owning the Technology Continuous Improvement Plan, and consistently seeking ways to improve processes and services.
  • Develop and manage defined communication channels and/or stakeholder groups, proactively seeking to identify potential demand.
  • Consult with the Business Systems Manager where current technology solutions do not meet business needs, and make recommendations for new solutions.
  • Drive innovation by staying up-to-date on emerging methods and technologies, and recommending how these can be practically implemented to improve business performance.
  • Line Management of the Business Transformation Function.
  • Deputise for the Group Technology Director where required.
Requirements
  • Extensive experience with and understanding of current technology, and the demonstrated ability to learn and apply new technology and systems, including upgrades and changes.
  • Experience in managing processes and systems to ensure the effective delivery of technology/business alignment.
  • Knowledge of technology Architecture practices and principles.
  • Skilled in facilitating outcomes and contributing to challenging projects within a complex organisational context.
  • Significant experience and/or interest in developing frameworks, processes, standards, guidelines, blueprints, and best practices.
  • Critical thinking in the utilisation of data.
  • Knowledge of and experience in gathering, understanding, and documenting requirements.
  • Experience with problem-solving in relation to business (organisational) issues or opportunities.
  • Experience considering/capturing and explaining Risk.
  • Operational and strategic decision-making experience.
  • Proven ability to find and use data to support decision making.
  • Ability to engage with and communicate with business stakeholders on technical undertakings.
  • Ability to articulate highly technical concepts in tailored business terms to broker organisational outcomes with business unit stakeholders.
  • Significant experience in creating technical reports, options papers, documentation.
  • Ability to present to business units, technical teams, and subject matter experts of various disciplines.
  • Ability to contribute within technical meetings/workshops during solution design, or trouble-shooting periods.
  • Experience working with highly technical teams or diverse skillsets.
  • Proven ability to negotiate outcomes and decisions with a range of stakeholders.
  • Proven ability to document and present technology options to business stakeholders.
  • Prince 2/Agile qualified or experience of working to a suitable alternative project management methodology.