Client Relations Advisor

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom ERA Home Security Full time
Position Overview

Role: Customer Service Advisor

Location: Wolverhampton (i54)


We are looking for a dedicated Customer Service Advisor to join our team at ERA Home Security. In this role, you will engage with our clients to understand their needs and offer tailored solutions from our extensive range of products.

This position emphasizes customer interaction, requiring excellent communication skills and a friendly demeanor. You will be the first point of contact for our customers, and your ability to assist them effectively is crucial.

Key Responsibilities:

  • Respond to customer inquiries and provide accurate information.
  • Assist customers in selecting the right products to meet their needs.
  • Maintain a positive and professional attitude in all interactions.
  • Participate in training sessions to enhance product knowledge.

Comprehensive training will be provided; prior experience in the hardware sector is advantageous but not mandatory.



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