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Concierge
1 month ago
We are seeking a highly skilled and experienced Concierge to join our team at The Fitzwilliam Hotel Belfast. As a Concierge, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.
Key Responsibilities:- Respond to guest inquiries and requests in a timely and professional manner
- Provide personalized recommendations for dining, entertainment, and activities
- Arrange transportation and excursions for guests
- Maintain knowledge of local amenities and services
- Collaborate with other departments to ensure seamless guest service
- Minimum of 1 year experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of local area and amenities
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.