Gas Supervisor Technical Team Leader
6 days ago
We are seeking a highly skilled and experienced Gas Supervisor Technical Team Leader to join our team at Liberty Group. As a key member of our operations team, you will play a crucial role in enabling the delivery of our future growth strategy by managing contract requirements for a range of jobs, including gas installs, gas maintenance, and repairs.
Key Responsibilities- Manage contract requirements for gas installs, gas maintenance, and repairs, ensuring timely and efficient delivery of services.
- Meet client and business KPIs, maintaining high levels of customer satisfaction and service quality.
- Lead a team of engineers in the field, overseeing a wide range of works in domestic and commercial properties.
- Deputise for line management, providing support and guidance to team members as needed.
- Conduct regular asset, van stock, PPE, uniform, and vehicle inspections to ensure compliance with company standards.
- Develop and maintain strong knowledge of contract parameters and implications, as well as company procurement processes.
- Adopt and apply the company escalation protocol, ensuring effective resolution of issues and concerns.
- Support end-to-end processes in the field and back office, providing expertise and guidance as required.
- Recognised formal training attaining the relevant craft qualification.
- NVQ Level 2/3 or equivalent.
- ACS Qualifications CCN1, HTR1, CKR1, CENWAT.
- LPG, UNVENTED qualifications are desirable.
- Understanding of gas legislation.
- Full driving license.
- Understanding of Health and Safety and working to best practice.
- Ability to manage own time and workload.
- Experience of working with the public, demonstrating excellent customer service.
- Competitive salary.
- Company van and fuel card.
- Pension scheme.
- 25 days annual leave, plus bank holidays.
- Cycle to work scheme.
- Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher.
- YuLife, including life insurance, smart health, best doctors, mental health support, online health check, nutrition consultations, online fitness program, and employee assistance programme.
- Medicash Health Cash Plan (optional), including claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans, discounted gym membership, savings on cinema tickets, travel, holidays, and retail, and death in service payment.
Liberty Group is a diverse and inclusive organisation that values Passion, Openness, Respect, and Trust. We strive to be a place where everyone can be themselves, and we commit to achieving equal opportunities in employment for all suitably qualified candidates.
We are an experienced and innovative heating and compliance firm that is committed to putting customers and clients at the heart of everything we do. We offer professional gas installation, maintenance, and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.
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