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Client Relationship Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Aon Full time
Insurance Client Executive - Public Sector Clients Aon is seeking a Client Executive to support our National Public Sector division. This position offers a hybrid work model, allowing flexibility to work remotely and from the office.

The Client Executive serves as the primary liaison between the client and Aon, responsible for orchestrating and overseeing the delivery of services to clients, leveraging designated service teams and specialized resources.
Aon is dedicated to informed decision-making At Aon, we empower better decisions to safeguard and enhance the lives of individuals globally.
Our organization thrives on trust, embracing inclusivity and diversity, and we are committed to fostering success for both our colleagues and clients.
Key Responsibilities As a Client Executive, your primary duties will encompass:
  • Oversee the service delivery to clients, ensuring exceptional service levels are maintained in accordance with established client service standards.
  • Identify and present Aon's offerings to align with client requirements, effectively communicating each client's business challenges and needs to the service team and other Aon divisions.
  • Cultivate strong relationships with key decision-makers within client organizations.
  • Enhance the revenue and profitability of your client portfolio, achieving set revenue targets.
  • Adhere to the Aon UK Limited Risk Management Framework and comply with Aon UK Limited policies, including active participation in risk management processes (including mandatory training) that may impact the business, interests, or reputation of any Group Company.
What Sets This Opportunity Apart Our Public Sector division collaborates with a diverse range of clients, including:
  • Local Authorities
  • Emergency Services
  • Healthcare Providers
  • Educational Institutions
  • Central Government
  • Non-Profit Organizations
Qualifications for Success
  • Familiarity with the Public Sector insurance landscape and tendering processes, with the capability to conduct client insurance tenders.
  • Proven ability to establish strong relationships with insurers.
  • ACII qualification or equivalent is preferred.
  • Experience managing substantial public-sector clients and understanding public sector-specific risks is crucial.
  • Commercial acumen regarding market dynamics, business drivers, competitors, and associated risks.
  • Strong communication and presentation skills.
  • Self-motivated, organized, and results-oriented.
  • Client-centric approach with a commitment to excellence in service delivery.
Support for Our Colleagues In addition to a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment empowers you to manage your well-being and work-life balance, ensuring you can thrive at Aon. Furthermore, all employees benefit from two "Global Wellbeing Days" each year, encouraging personal time. We offer various working style solutions, recognizing that flexibility extends beyond just the workplace... and we fully support it. We refer to this as Smart Working.

Our culture of continuous learning inspires and equips you to learn, share, and grow, helping you reach your full potential. Consequently, at Aon, you will feel more connected, relevant, and valued.
We provide reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits in accordance with applicable law. Aon values an innovative, diverse workplace where all employees feel empowered to be their authentic selves. Aon is proud to be an equal opportunity employer.