Hospitality Assistant
2 months ago
Job Summary
We are seeking a highly motivated and organized Food and Beverage Team Member to join our team at the Holiday Inn Blackpool. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our food and beverage outlets.
Key Responsibilities
- Assist with the day-to-day running of the food and beverage operations, including preparing and serving food and beverages to guests.
- Work closely with the Food and Beverage Operations Manager to ensure high standards of quality and service are maintained.
- Provide excellent customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
- Assist with training and development of new team members, ensuring they have the skills and knowledge required to provide exceptional customer service.
- Contribute to the maintenance of a clean and safe working environment, adhering to health and safety procedures and guidelines.
Requirements
- Previous experience in a food and beverage role, preferably in a hotel or restaurant environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities and demands.
- Basic knowledge of food and beverage preparation and presentation, with a willingness to learn and develop new skills.
- Ability to work as part of a team, supporting colleagues and contributing to the achievement of team goals.
What We Offer
- A competitive salary and benefits package, including discounts on hotel stays and meals.
- Opportunities for career development and progression, with a focus on training and development.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- A chance to work with a leading hospitality company, with a reputation for excellence and customer service.
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