Technical Support Specialist

1 week ago


Southampton, Southampton, United Kingdom Austin Fraser Full time

Technical Support Specialist (3rd Line) - £40-50K

Austin Fraser is currently supporting a leading transportation business who are looking for an experienced 3rd Line Technical Support Specialist to join them on a permanent basis.

You will be responsible for providing Microsoft Cloud and Modern Workplace Support across the organisation. Additionally, you will be working with 3rd party providers and helping with hardware upgrades and installs.

Key Responsibilities:

  • Providing technical support for Microsoft Cloud and Modern Workplace solutions.
  • Collaborating with 3rd party providers to resolve technical issues.
  • Assisting with hardware upgrades and installations.
  • Ensuring seamless integration of new technologies with existing systems.

Requirements:

  • Proven experience in a 3rd Line Technical Support Specialist role or similar.
  • In-depth knowledge of Windows Server, Active Directory, Exchange, and Office 365.
  • Modern Workplace including SharePoint and Teams.
  • Familiarity with Microsoft Azure.
  • Basic networking skills.

Benefits:

  • Competitive salary up to £50K depending on experience.
  • Opportunity to work with a leading transportation business.
  • Chance to develop skills in Microsoft Cloud and Modern Workplace solutions.


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