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Technical Support Specialist

2 months ago

Southampton, Southampton, United Kingdom Rrscpa Full time

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Rrscpa. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
  • Communicate effectively with customers to understand their technical needs and provide solutions

Requirements:

  • Bachelor's degree in a STEM-related field (e.g., computer science, engineering, mathematics)
  • At least 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong technical knowledge of software and hardware systems

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to us. We look forward to hearing from you