Technical Support Specialist

1 month ago


Southampton, Southampton, United Kingdom Umbrella Functional Consulting & Support Team Full time

About The Role

We are actively building diverse teams and welcome applications from everyone.

Job Summary

As a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.

Key Responsibilities

  • Perform desk-side support to SCC clients as requested
  • Utilize PDA to check and update allocated calls in a timely manner
  • Repair, diagnose, and replace PC's, Laptops, Printers, Servers, and retail equipment
  • Carry out AV repairs and Printer repairs
  • Participate in 24/7 coverage via a rota system
  • Work a certain amount of overtime when required

Requirements

  • Certifications on HP, Dell, IBM & Sun Servers
  • Trained in Desktop/Laptop/Printers and Servers

About SCC

We are a leading provider of IT services, and we are committed to sustainability and reducing our environmental impact.



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