Technical Support Specialist
1 month ago
About The Role
We are actively building diverse teams and welcome applications from everyone.
Job Summary
As a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.
Key Responsibilities
- Perform desk-side support to SCC clients as requested
- Utilize PDA to check and update allocated calls in a timely manner
- Repair, diagnose, and replace PC's, Laptops, Printers, Servers, and retail equipment
- Carry out AV repairs and Printer repairs
- Participate in 24/7 coverage via a rota system
- Work a certain amount of overtime when required
Requirements
- Certifications on HP, Dell, IBM & Sun Servers
- Trained in Desktop/Laptop/Printers and Servers
About SCC
We are a leading provider of IT services, and we are committed to sustainability and reducing our environmental impact.
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