Credit Control Manager

3 days ago


Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time
About the Role

We are seeking a highly skilled and experienced Credit Control Manager to join our team at Thrifty Car & Van Rental. As a leader with a minimum of 5 years' experience in team management and development, you will play a pivotal role in shaping and implementing our credit control strategy.

Key Responsibilities
  • Organising, planning and implementing credit control strategies to ensure timely and effective debt recovery.
  • Maintaining precise records and delivering accurate management information to inform business decisions.
  • Ensuring adherence to debt collection processes and procedures to minimize risk and maximize returns.
  • Collaborating with cross-functional teams to enhance and optimize credit control processes and procedures.
  • Evaluating customer credit and making approval or denial decisions based on industry standards and company policies.
  • Approving payment plans and establishing terms and conditions to ensure fair and transparent debt recovery.
  • Providing guidance and mentorship to existing team members, encompassing motivation, development, workload monitoring and continuous skill and career advancement.
  • Generating high-level Management Information (MI) reports related to debt positions to inform business strategy.
  • Liaising with in-house legal counsel when necessary to ensure compliance with regulatory requirements.
Requirements
  • A minimum of 5 years' experience in credit control or a related field, with a proven track record of success in debt recovery.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Strategic thinking and problem-solving skills, with the ability to analyze complex data and make informed decisions.
  • Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
About Us

Thrifty Car & Van Rental is the largest privately owned leasing company in the UK, with 89 locations nationwide. We are a dynamic and growing business, with a strong focus on customer service and employee development. We offer a comprehensive benefits package, including 30 days holiday, free onsite parking and gym, and a company pension scheme.



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