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Credit Control Manager

2 months ago


Exeter, Devon, United Kingdom Syntech Recruitment Ltd Full time

Job Title: Credit Control Manager

Job Summary:

Syntech Recruitment Ltd is seeking an experienced Credit Control Manager to lead a 6-person team at their offices. The ideal candidate will have a minimum of 5 years' experience managing a busy credit control function.

Key Responsibilities:

  1. Develop and Implement Credit Control Strategy: Organise, plan, and implement a comprehensive credit control strategy to ensure timely collection of debts.
  2. Manage Credit Control Team: Lead and manage a team of credit control professionals, providing guidance, coaching, and mentoring to ensure they meet their targets.
  3. Debt Collection and Management: Ensure debt collection processes are followed, and accurate records are maintained. Develop and implement processes to improve debt collection efficiency.
  4. Financial Analysis and Reporting: Provide accurate management information, including financial analysis and reporting, to support business decision-making.
  5. Customer Credit Approval: Check customers' credit and approve or deny it based on industry standards.
  6. Payment Plans and Terms: Approve payment plans and set up terms and conditions for customers.
  7. Team Development and Coaching: Coach and mentor existing staff within the team to ensure continued development of their skills and career paths.
  8. Board-Level Reporting: Provide high-level management information to the Board on debt positions.
  9. Liaison with In-House Counsel: Liaise with in-house counsel regarding starting legal proceedings when required.

Benefits:

  • 37-hour working week
  • Company car
  • 22 days holiday and bank holidays
  • Employee Assistance Program
  • Group Personal Pension Scheme
  • Long Service Award scheme
  • Cycle to work scheme
  • Savings - Discounts at various retail shops/supermarkets
  • Two paid staff events across the year
  • Free On-site parking
  • Close to bus routes
  • Free On-site gym