Repair Operations Manager

6 days ago

Canterbury, Kent, United Kingdom Cardo Full time

About Cardo Group

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value-for-money maintenance, compliance, and retrofit services across the south west, south east, and midlands. Future plans will see this develop into a national footprint.

Job Summary

We are seeking a Maintenance Supervisor to join our team in a key role. The successful candidate will be responsible for ensuring the effective supervision of all responsive repairs works in their allocated area.

Main Responsibilities

  1. Supervise and manage a team of maintenance personnel to ensure the delivery of high-quality repairs and maintenance services.
  2. Liaise with clients, sub-contractors, and other stakeholders to ensure key performance indicators (KPIs) are met.
  3. Manage all aspects of the delivery of works, including provision of specifications and quotes, liaison with planners on work allocation and follow-on works, and ensuring plant and materials are scheduled accordingly.
  4. Support other departments as required, such as voids management.
  5. Support the out-of-hours (OOH) supervisor call-out on a rota basis.
  6. Conduct effective one-to-one meetings and performance development plans (PDPs).
  7. Create and deliver learning opportunities for team members through effective talent management and career and succession planning.
  8. Promote and encourage information and knowledge sharing between team members.
  9. Carry out toolbox talks and provide support and advice on all works-related matters.
  10. Plan, allocate, and evaluate team and individual workload, providing additional resources as necessary.
  11. Put safety and health at the heart of decision-making, creating an environment where ideas are freely expressed.
  12. Control and oversee work in progress, ensuring works in progress are managed and closed down accurately.
  13. Ensure all aspects of health, safety, environment, and quality (HSEQ) are adhered to at all times.
  14. Ensure the progress of work adheres to contractual requirements.
  15. Maintain records, including details of plant, machinery, progress, resources, etc.
  16. Attend any ad-hoc inspections.
  17. Assist in any hand-over process.
  18. Employ processes that add value to customers and people.
  19. Support in the resolution of complaints.
  20. Report on and support any H&S incidents that occur.

Requirements

  • Minimum 3 years supervisory experience within the repairs sector.

Benefits

  • 25 days holiday + bank holidays
  • Birthday day off
  • Generous pension scheme
  • Company pension
  • Free parking
  • On-site parking

Schedule

  • Monday to Friday

Application Questions

  • Do you have a valid SSTS or SMSTS certificate?
  • Do you have a CSCS card?
  • Do you have a recognised building/trade qualification or evidence of suitable experience?

Work Location

In person

At Cardo Group, we value diversity and inclusivity. We strive to build a business that reflects the communities we serve. We welcome applications from candidates with diverse backgrounds and experiences.

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