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Family Support Specialist

2 months ago


Wandsworth, United Kingdom Pin Point Health & Social Care Full time
Job Title: Children & Family Support Worker

Pin Point Health & Social Care is seeking a dedicated and compassionate Children & Family Support Worker to join our team. As a key member of our team, you will provide vital support, advice, and assistance to women and children who have or may have experienced domestic abuse.

Main Responsibilities:
  • Develop positive relationships with women and their child(ren) to enable them to work towards and achieve their goals.
  • Contribute positively towards the five key themes of Every Child Matters: Being healthy, Staying safe, Enjoy and achieve, Making a positive contribution, and Achieving economic wellbeing.
  • Motivate and empower service users and their child(ren) in all aspects of daily living.
  • Support Service users and their child(ren) using a support plan system, formulating, implementing, and reviewing support plans with the participation of service users and external agencies.
  • Advocate on behalf of families and accompany them to relevant agencies when necessary.
  • Provide play sessions for both pre-school and school-aged children with educational, recreational, and interactive opportunities.
  • Plan and provide play schemes and activities during holiday periods.
  • Assist mothers with parenting skills and signpost them to external agencies if required.
  • Support families with issues and concerns surrounding domestic abuse.
  • Empower families to improve their quality of life by promoting and maintaining independent living.
  • Ensure confidentiality is maintained at all times.
  • Establish close working relationships with statutory and voluntary organisations.
  • Develop a robust Service User Involvement (SUI) package, including promoting events, networking, fundraising, and carrying out service users' consultation and obtaining feedback.
  • Participate in monthly meetings to address any issues around the family.
  • Involve children and young people in the development of the project and explore creative ways of facilitating their involvement.
  • Report any safeguarding-related incidents immediately to the line manager and follow relevant policies.
Key Skills:
  • Maintain firm boundaries while working pro-socially and positively with people.
  • Learn quickly, gather information, and make defensible decisions.
  • Receive, process, and accurately record detailed information, sharing it with others as appropriate and within the framework of confidentiality.
  • Work with people who may display challenging behaviour and defuse potentially difficult situations.
  • Have a solution-focused approach and the capacity to work constructively and collaboratively towards problem-solving.
  • Be optimistic about the possibility of change and the service users' capacity to change.
  • Employ a calm, non-judgmental, and anti-discriminatory approach.
  • Work within a structured, busy, and sometimes pressured environment.
  • Be willing to travel and work across all premises within services as well as accompany clients to appointments when required.
  • Have knowledge and understanding of safeguarding issues and the ability to address them appropriately.

To apply for this excellent opportunity, please send your CV.