IT Operations Technical Specialist

1 month ago

Macclesfield, Cheshire East, United Kingdom Bodycote Full time
Main Responsibilities

As an IT Operations Technical Analyst at Bodycote, you will be responsible for resolving incidents and requests in line with defined ITIL-based processes and agreed business service levels. You will deliver IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment, with a strong focus on delivering world-class customer service.

Key Skills and Qualifications
  • Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies.
  • Familiarity with mobile operating systems (Android and iOS).
  • Knowledge of backup technologies and data safeguarding practices.
  • Understanding of networking fundamentals (LAN, WAN, Switches).
  • Experience with anti-virus technologies, preferably Sophos.
  • Working knowledge of ITIL-based processes.
  • Awareness of current technology trends and developments.
Desirable Experience and Skills
  • Minimum of 5 years' experience in a customer-facing role supporting a complex Windows-based environment.
  • ITIL Foundation Level certification.
  • Experience with Microsoft cloud-based technologies such as Office 365 and Entra ID Administration.
  • Knowledge of Asset Management and Mobile Device Management technologies, such as Intune.
Benefits
  • Pension – match contribution from 4% – 10%.
  • Life Assurance – 2 x annual salary.
  • An entitlement to full pay whilst off sick for a limited number of days (in addition to your statutory sick pay entitlement).
  • 25 days holiday plus 8 bank holidays.
  • Employee assistance program including wellbeing app.

  • IT Operations Technical Specialist

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    About the RoleWe are seeking an IT Operations Technical Analyst to join our team at Bodycote, a leading provider of heat treatments and specialist thermal processing services. As a key member of our IT team, you will be responsible for resolving incidents and requests in line with our defined ITIL-based processes and business service levels.Key...

  • IT Operations Technical Specialist

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    About the RoleWe are seeking an IT Operations Technical Analyst to join our team at Bodycote, a leading provider of heat treatments and specialist thermal processing services. As a key member of our IT team, you will be responsible for resolving incidents and requests in line with our defined ITIL-based processes and business service levels.Key...

  • Technical Support Specialist

    7 days ago

    Macclesfield, Cheshire East, United Kingdom Applause IT Recruitment Full time

    2nd Line Support Engineer RoleApplause IT Recruitment is seeking a skilled 2nd Line Support Engineer to join our team in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging your technical expertise with Microsoft products, Windows and Mac operating systems, and network troubleshooting.Key Responsibilities:•...

  • Technical Support Specialist

    1 week ago

    Macclesfield, Cheshire East, United Kingdom Applause IT Recruitment Full time

    Applause IT Recruitment is seeking a skilled 2nd Line Support Engineer to join their innovative IT company in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging technical expertise with Microsoft products, Windows and Mac operating systems, and network troubleshooting.Key responsibilities include providing...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "Technical Operations Support Role", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "Technical Operations Support Role", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Support Specialist

    7 days ago

    Macclesfield, Cheshire East, United Kingdom Applause IT Recruitment Ltd Full time

    We are seeking a skilled 2nd Line Support Engineer to join our team at Applause IT Recruitment Ltd. As a key member of our IT department, you will be responsible for providing technical support to our clients, leveraging your expertise with Microsoft products, Windows and Mac operating systems, and network troubleshooting.Key responsibilities...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Operations Support Specialist

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK. Key...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries.We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK.Key...

  • Technical Operations Support Specialist

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK. Key...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries.We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK.Key...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "Technical Operations Support Role", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "Technical Operations Support Role", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, working...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK. Key...

  • Technical Operations Support Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    {"title": "IT Operations Technical Analyst", "subtitle": "Join Bodycote's IT Team", "content": "Bodycote is a leading provider of heat treatments and specialist thermal processing services, operating an international network of facilities serving various industries. We are seeking an IT Operations Technical Analyst to join our team in Macclesfield, UK. Key...

  • IT Operations Technical Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    About the RoleWe are seeking an IT Operations Technical Analyst to join our team at Bodycote, a leading provider of heat treatments and specialist thermal processing services. As a key member of our IT team, you will be responsible for delivering IT support and troubleshooting for our facilities and end users in a predominantly Windows environment.Main...

  • IT Operations Technical Specialist

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    About the RoleWe are seeking an IT Operations Technical Analyst to join our team at Bodycote, a leading provider of heat treatments and specialist thermal processing services. As a key member of our IT team, you will be responsible for delivering IT support and troubleshooting for our facilities and end users in a predominantly Windows environment.Main...

  • IT Operations Technical Specialist

    1 month ago

    Macclesfield, Cheshire East, United Kingdom Bodycote Full time

    About the RoleWe are seeking an IT Operations Technical Analyst to join our team at Bodycote, a leading provider of heat treatments and specialist thermal processing services. As a key member of our IT team, you will be responsible for delivering IT support and troubleshooting for our facilities and end users in a predominantly Windows environment.Main...