Housing Support Specialist

2 weeks ago

Leeds, Leeds, United Kingdom Home Group Full time

About the Role

We are seeking a highly skilled and compassionate Housing Support Specialist to join our team at Home Group. As a key member of our housing team, you will play a vital role in ensuring the safety and well-being of our customers.

Key Responsibilities

  • Provide exceptional customer service and support to our customers, addressing their needs and concerns in a timely and professional manner.
  • Conduct regular building checks to ensure the premises are secure and well-maintained, identifying and reporting any issues or concerns.
  • Develop and maintain positive relationships with customers, colleagues, and external partners, promoting a culture of respect and inclusivity.
  • Collaborate with the wider team to identify and address any issues or concerns, ensuring a seamless and effective service delivery.
  • Participate in training and development opportunities to enhance your skills and knowledge, staying up-to-date with best practices and industry developments.

What We Offer

  • A competitive salary and benefits package, including a health cash plan and access to a range of discounts and perks.
  • A comprehensive training and development program, designed to support your career growth and success.
  • A dynamic and supportive work environment, with opportunities to work collaboratively with a talented and dedicated team.
  • A chance to make a real difference in the lives of our customers, contributing to a culture of excellence and customer satisfaction.

About Home Group

At Home Group, we are passionate about providing high-quality housing and support services to our customers. We are committed to creating a culture of excellence, where our colleagues feel valued, supported, and empowered to make a positive impact.

How to Apply

If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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