Technology Strategy Lead

7 days ago


London, Greater London, United Kingdom Onyx-Conseil Full time

About Onyx-Conseil

We are a leading consulting firm that helps businesses across Europe achieve their digital transformation goals. As a key member of our IT Leadership Team, you will play a crucial role in shaping our technology strategy and delivering high-quality IT services to our clients.

Job Summary

We are seeking an experienced IT Solutions Manager to join our team. As a key member of our IT Leadership Team, you will be responsible for the strategy, design, and deployment of technology solutions for IT systems and services across all our European businesses.

Key Responsibilities

  1. Technology Strategy
  • Develop and implement technology strategies that align with our business objectives
  • Collaborate with cross-functional teams to design and deploy technology solutions
IT Service Delivery
  • Ensure the capacity and availability of IT systems and services can support core business functionality
  • Provide specialist 3rd line support when required
Service Management
  • Define, measure, and record service KPIs to identify areas for development and deliver continuous improvement
  • Facilitate the education and development of 1st and 2nd line support teams
Project Management
  • Support IT teams in all activities that lead to the successful implementation of new solutions
  • Direct the maintenance, monitoring, and backup/restore of European IT Services
Cyber Security
  • Protect, educate, audit, and ensure disaster recovery and business continuity

Requirements

We are looking for a highly experienced IT professional with a strong background in technology strategy, IT service delivery, and service management. You should have a degree in a relevant field and hold an ITIL Foundation certification.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. As a hybrid/remote worker, you will have the flexibility to work from home and occasionally travel to our Central London office.



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