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Resident Services Coordinator
2 months ago
We are partnering with an award-winning company to find a Resident Services Associate to join their team in the UK's largest listed residential landlord and market leader in the private rented sector.
Key Responsibilities:- Provide daily support to tenants with general enquiries, reactive maintenance, and updates on progress.
- Act as a point of contact for contractors and ensure smooth communication.
- Assist the Senior CRM with viewings, tenant inductions, and check-ins.
- Support the Marketing department in promoting initiatives within the building.
- Manage visitor sign-in and ensure awareness of fire evacuation procedures.
- Maintain and update the resident host logbook, noting all activity on shift.
- Ensure management keys are audited daily and undertake a nightly audit of keys held in storage.
- Greet residents and their visitors, and update customers on communal area works via notices, email, and display screens.
This is an exciting opportunity to join a company that values growth and development, and where your skills will be nurtured.
